Personal Data Protection Law Information Text

This privacy notice is provided by LAL NATURAL GIDA VE KOZMETİK ÜRÜNLERİ A.Ş. (“the Company”) as the data controller, in accordance with Article 10 of the Law No. 6698 on the Protection of Personal Data (“ the Law ”) and the Communiqué on the Procedures and Principles to be Followed in Fulfilling the Obligation to Inform. Prepared by. Your personal data may be processed in accordance with the law, within the scope explained below, through your website membership obtained via the website with the domain name https://www.lalivenatural.com (“Website”).

Which of your personal data do we process?
We process your name, surname, mobile phone number, email address, physical address, and IP address.

What are the purposes and legal grounds for processing your personal data?
Your personal data will be processed within the scope of the personal data processing conditions specified in Articles 5 and 6 of the Law, for the purposes of fulfilling the services we provide to our customers in accordance with the requirements of the contract and technology, providing after-sales support services for products and services, managing our customer relations processes, addressing your requests and complaints, carrying out the necessary work by our relevant business units for the performance of the commercial activities carried out by our Company, and managing the related business processes.

Apart from this information, aggregated statistical data of an anonymous nature that does not contain personal information, such as site visit frequency and times, order placement times and IP addresses at the time of ordering, and statistics on visited product pages and ordered products, will be collected and used to analyze and understand visitor behavior and preferences.

With your explicit consent, your data may be processed for the purposes of improving our products and services, conducting our marketing activities, informing you about our campaigns, sending commercial electronic communications such as advertisements and promotions, sharing this data with companies we use to send these communications, getting to know you better and providing the right service according to your needs, conducting marketing analyses, personalizing our products according to your requests, and profiling.

To whom and for what purposes can your personal data be transferred?

Your collected personal data will be used to achieve the purposes stated above. our group companies Our main shareholders , including the service providers and business partners we work with to support you in delivering the service we provide, Personal data may be transferred to our dealers, suppliers, legally authorized public institutions, organizations from which we receive services, domestic and foreign servers we use, domestic/foreign institutions from which we receive cloud services, individuals and organizations that process data on behalf of the data controller, provide measurement, targeting and profiling support, audit companies, advertising and promotion agencies, cargo companies and private individuals within the framework of the personal data processing conditions specified in Articles 8 and 9 of the Law.

Your data may be transferred to servers located domestically or abroad, or to domestic or foreign institutions from which we receive cloud services, in accordance with Article 9 of the Law and with your explicit consent.

What is the method and legal basis for collecting your personal data?

Your personal data will be collected by our Company through various means of communication, including our website, call center, mobile application, online applications, cookies, emails, social media channels in electronic format, and through programs used for in-store purchases, sales and marketing department employees, printed forms, membership forms, and our solution partners, all based on the legal grounds of contractual performance.

If you give your explicit consent, your personal data may be processed under the legal grounds of customizing our products and services according to your preferences and usage habits, in accordance with the personal data processing conditions specified in Articles 5 and 6 of the Law.

For how long are your personal data processed?

The company retains your personal data for the duration required by law, for the purpose of processing, or for any legal period necessary to protect and exercise the company's rights in future legal proceedings, in order to comply with legal requirements and carry out legal procedures. At the end of this period, the personal data of our customers will be deleted, destroyed, or anonymized by the company.

Personal data processed for the purposes stated in the Company's policy will be deleted, destroyed, or anonymized by the Company when the purpose requiring its processing under the Personal Data Protection Law (KVKK) ceases to exist and after the periods determined under the Turkish Commercial Code No. 6102, the Regulation on the Deletion, Destruction, or Anonymization of Personal Data published in the Official Gazette dated October 28, 2017, and numbered 30224, and the Turkish Penal Code No. 5237 have expired.

What are your rights as a data subject?
As a data subject, you have the following rights pursuant to Article 11 of the Law:

 a) To find out whether your personal data is being processed, b) The right to request information regarding the processing of personal data. c) To learn the purpose of processing personal data and whether it is being used appropriately for that purpose. c) Knowing the third parties to whom personal data is transferred, whether domestically or internationally. d) Requesting the correction of personal data if it has been processed incompletely or inaccurately. to) Requesting the deletion or destruction of personal data within the framework of the conditions stipulated in Article 7. f) (d) and (e) requesting that the actions taken be notified to third parties to whom personal data has been transferred , g) The right to object to an outcome that is detrimental to oneself, resulting from the analysis of processed data exclusively through automated systems. g) The right to claim compensation for damages incurred as a result of the unlawful processing of personal data.

Requests regarding the rights of the relevant individuals and the implementation of the Law should be submitted in writing to bilgi@lalivenatural.com Requests can be sent to [address]. If the company responds to such requests in writing, it will do so free of charge for up to ten pages; for each page exceeding ten pages, a processing fee of 1 Turkish Lira will be charged. If the response to the application is provided on a recording medium such as a CD or flash drive, the fee that may be requested by the Personal Data Protection Authority cannot exceed the cost of the recording medium.

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MEMBER'S EXPLICIT CONSENT STATEMENT

In accordance with the information provided to me above, I declare that I have provided all personal information voluntarily, and I give my explicit consent for the Company to use, record, and transfer my personal data domestically or internationally for the purposes stated above, and for my personal contact information to be stored, recorded, and shared with third parties within the scope of this consent. I also acknowledge and declare that I have learned about all my rights, including my right to request information regarding the processing and protection of my personal data, and that I have been informed that I can exercise my rights in accordance with the law at any time by contacting the data controller.