Lalive "Me Time" Candle

1. Place the candle on a flat surface.
2. Before each use, trim the wick by 0.5 cm. This will ensure a more even burn.
3. Light the candle and allow it to burn for at least 2 hours until the surface of the candle is completely melted when first used. This will prevent tunneling.
4. Check and clean the wick before each use.

Important Notes:
• Do not leave the candle unattended and do not use it near flammable materials.
• Use in a place out of reach of children and pets.
• Do not move the candle while it is burning to prevent the surface from heating.
• It is recommended to burn for a maximum of 3 hours per use.

Delivery Information

Your orders will be shipped within 1-3 business days after payment confirmation. Delivery times may vary depending on your location and the shipping company. We work with Aras Cargo, Scotty, and KolayGelsin to ensure the safe and prompt delivery of your products.

Once your order is shipped, you will receive a tracking number via email or SMS. You can easily track the status of your order using this number.

Return and Exchange Conditions

Your satisfaction is important to us. You can return your purchased products within 14 days of delivery, provided the following conditions are met:
• The product must be unused, undamaged and in resalable condition.
• The product must be sent with its original packaging and all accessories, if any.
• Returns of personal care products are not accepted for products that have been opened or used for hygiene reasons.

Return Process
1. To submit your return request, you can contact us via bilgi@lalivenatural.com.
2. Once your request is approved, you will be provided with the necessary shipping information for the return.
3. Once we receive and inspect your return, your refund will be processed within 7 business days according to your payment method.